Refund, Returns and
Cancellation Policy

Refund Policy:

Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

Please Note: This Policy may change, kindly check regularly for updates.

To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are hazardous materials, or flammable liquids or gases.

To complete your return/refund, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 10 days after delivery

Return Policy:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your bank, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at mbmototrendz@gmail.com

Exchanges are limited to stock availability:

Shipping returns:

To return your product, you should mail your product to: the seller/us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation Policy:

Orders cancelled within 24 hours are eligible for a full refund.

Orders which have passed 24 hours will be partially refunded after deducting shipping charges and cancellation charges.

Need help?

Contact us at mbmototrendz@gmail.com for questions related to refunds and returns.